Malaga’s Provincial Council has been working to improve the communication of older people who are in residences in the province with their loved ones during the COVID-19 ‘lockdown’ when they cannot receive visits.
The fourth vice president and deputy of Citizenship and Attention to Depopulation, Natacha Rivas, has announced that Vodafone has made available a total 100 mobile devices so that the Provincial Council can distribute them among the 76 residences for the elderly across towns of the province of Malaga.
The objective is that residents can communicate with their family close friends through video calls with the help of the staff of the residential centres.
Rivas said that through the devices, the elderly can speak and see their loved ones. Likewise, she has encouraged people who have a Smart TV, to connect them for the same purpose.
It is an initiative that some residences have already started on their own with their own means, and which now have a technical reinforcement from the Diputación de Málaga. For this, through the Computer and Telecommunications service, 100 connected telephone lines have been put into operation, with 52GB of mobile data, for the video calls that users need to make with their loved ones during the days of confinement.
Rivas has insisted on “the special attention that our elders deserve that more than ever need attention, as they are among the most vulnerable population to Covid-19”.
In fact, the “We are here” (900 92 30 92) hotline for the elderly has received a total of 4,339 calls from people who are alone.
Meanwhile, the disinfection plan of Malaga’s Provincial Council has also included the 76 nursing homes in the municipalities of the province of Malaga thanks to the assistance of the Provincial Fire Consortium in coordination with the UME and the SANDO company that recently joined these tasks.
Finally, the provincial institution continues with the Home Help service to dependent people both in person and by phone, who cannot or do not receive visits during these days. The company through which this service is articulated, Clece, has put a provision of 1,400 auxiliaries, telephone lines to answer calls and assess the situation and mood of the dependent, to check if they continue their treatment and personal care.