Ryanair, Europe’s largest budget airline, has announced it is unchecking all customers booked on flights exiting Spain from 21 March to 28 March and advising them to apply for a free move on an alternative date at the “My Bookings” section of ryanair.com.
The Irish carrier has issued a statement saying, “In response to the decision of the Spanish Government to “lock down” the entire country to contain the spread of the Covid-19 virus, Ryanair Group Airlines (including Buzz and Lauda) has been forced to severely reduce flights to/from Spain, the Balearic Islands and Canary Islands from 24:00 Sun 15 Mar until 24:00 Fri 20 Mar.
“Customers that were already checked-in for their return flight may have experienced difficulties changing their booking. Today (March 17) we are unchecking all customers booked on flights exiting Spain from 21 March to 28 Mar and advising them to apply for a free move on an alternative date via our online service.
“Ryanair Group apologises for any inconvenience caused by this unprecedented crisis. The safety and well-being of our people and customers is our main priority. We are working closely with state authorities and we will follow any travel instructions that are imposed. We will continue to comply with all WHO and EASA guidelines to combat the Covid-19 virus.”
Ryanair operates from 84 bases connecting 35 countries across Europe and North Africa.
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My husband I’d booked to travel to Spain tomorrow we have tried for a refund as does not know when he can book a new flight can’t get through on chat line help or on the phone it’s still saying the flight is going but he wont get on the country as he is not a resident any ideas what to do